The agreement, in plain words

These terms cover the work Velocity Lift Marketing Agency does for its clients. They are meant to be read, not to be survived.

1. Who you are contracting with

Velocity Lift Marketing Agency (“we”, “us”) is a business registered in the Netherlands, operating as a sole proprietorship. “You” means the business that engages us. You can reach us any time through the contact form.

2. What we do

We provide marketing services to local service businesses: building and hosting a website, managing Google Ads campaigns, working on local search and Google Business Profile, and setting up call tracking and reporting. The exact scope for your business is agreed in writing before we start, and can be changed by agreement at any time.

3. What we do not promise

We do not guarantee a number of leads, a cost per lead, a search ranking or a return on spend. Nobody honestly can — results depend on your market, your pricing, your capacity and how quickly you answer the phone. We commit to the work, to doing it competently, and to telling you plainly when something is not paying for itself.

4. Fees

You pay a flat monthly management fee, quoted before we begin and billed monthly in advance. The fee covers our work only. It is not a percentage of your advertising spend.

5. Advertising budget is separate, and yours

Your advertising budget is paid by you, directly to the advertising platform, on your own account. We never collect, hold, mark up or resell media spend, and it never appears on our invoices. You can see exactly what was spent in your own account at any time.

6. Payment

Invoices are payable on receipt unless a due date is stated. Payments are processed by Stripe; we do not store your card details. If a payment fails we will tell you and try again. We may pause work on an account that remains unpaid, and will say so before we do.

7. Term and cancellation

Month to month. Either of us may end the agreement with 30 days' written notice. There is no minimum term and no cancellation penalty. Fees already paid for a month in which work has been performed are not refunded; we will not invoice you for a month that begins after your notice period ends.

8. What you own

You own your website, your Google Ads account, your Google Business Profile and your tracking phone number — during the engagement and after it. On cancellation we hand over access and cooperate with a reasonable transfer. We keep ownership of our internal templates, tooling and know-how, which are not specific to you.

9. What we need from you

Timely access to the accounts we need, accurate information about your business and service area, and a reply when we ask a question that blocks the work. You are responsible for the accuracy of claims you ask us to publish about your business — licences, guarantees, years in business and similar — and for holding the rights to any photos, logos or content you give us.

10. Honest marketing

We will not write fake reviews or testimonials, invent credentials, or publish claims about your business that we know to be untrue. If you ask us to, we will decline. This protects you more than it protects us: fabricated claims put your Google profile and your business at legal risk.

11. Confidentiality

We keep your business information confidential and use it only to do the work. We do not sell it or share it with other clients.

12. Liability

We are responsible for doing our work with reasonable skill and care. We are not liable for the decisions of advertising platforms, for changes to their rules or algorithms, for losses caused by information you gave us that was inaccurate, or for indirect or consequential losses. Where liability cannot be excluded by law, it is limited to the fees you paid us in the three months before the claim arose. Nothing here excludes liability for fraud or for anything else that cannot lawfully be excluded.

13. Changes to these terms

If we change these terms in a way that affects an existing client, we will tell that client before the change applies to them. The version on this page is the current one.

14. Governing law

These terms are governed by the laws of the Netherlands, and the courts of the Netherlands have jurisdiction — except where the law of your own country gives you rights that cannot be set aside by agreement.

Last updated August 24, 2026.